We make every effort to prepare and dispatch your order with care and without unnecessary delay.

1. Processing Time

Orders are usually processed within 2 to 5 working days.

Orders are handled on business days only. Weekends and public holidays are not counted as working days.

2. Delivery Partners

Depending on destination and parcel size, we currently ship with DHL, FedEx, and UPS.

3. Shipping Destinations

We currently ship worldwide to consumers.

From time to time, shipping to certain countries or regions may be restricted or unavailable.

4. Shipping Rates and Delivery Estimates

Germany
Shipping: EUR 5.00
Free shipping on orders above EUR 55.00
Estimated delivery: 2 to 5 working days

European Union
Shipping: EUR 15.00
Free shipping on orders above EUR 150.00
Estimated delivery: 4 to 10 working days

United Kingdom
Shipping: EUR 45.00
Estimated delivery: 4 to 10 working days

Switzerland
Shipping: EUR 35.00
Estimated delivery: 4 to 10 working days

United States & Canada
Shipping: EUR 55.00
Estimated delivery: 7 to 14 working days

Rest of World
Shipping: EUR 65.00
Estimated delivery: 10 to 21 working days

Delivery windows are estimates and not guarantees.

5. Tracking

Where tracking is available, you will receive tracking details once your order has been dispatched.

6. Duties, Taxes, and Customs

For deliveries outside the European Union, import duties, taxes, customs charges, or similar fees may apply in the destination country.

These charges are not included in our prices or shipping fees unless expressly stated otherwise at checkout.

You are responsible for any such charges.

If a parcel is refused, abandoned, or returned because customs charges were not paid, we may deduct the costs incurred by us from any refund where legally permitted.

7. Address Accuracy

Please make sure your shipping details are complete and correct.

We are not responsible for delays, failed deliveries, or extra charges resulting from inaccurate or incomplete address information provided at checkout.

If a parcel is returned to us for this reason, additional shipping charges may apply before re-shipment.

8. Local Pickup

Local pickup is available at our store:

Rosa-Luxemburg-Strasse 23
10178 Berlin
Germany

Pickup hours
Tuesday to Saturday
12:00 pm – 7:00 pm

Please wait until you receive confirmation that your order is ready before coming by.

9. Pre-Orders

For pre-order items, any dispatch or delivery date shown on the product page, at checkout, or in your confirmation email is an estimate.

Delays may occur.

If your order includes both available and pre-order items, we may ship them together or separately.

10. Contact

For any shipping related questions, please contact hello(at)oftt.world.

SHIPPING POLICY
Last updated: 25 March 2026